Contact Us

Do you have questions about our innovative cooling solutions? We are here for you.

📍

Visit Address

Grinwis Plaat Stuitjessteeg 4y

📞
✉️
🕒

Opening Hours

Monday - Friday: 08:30 - 17:30

Saturday: 09:00 - 14:00

Sunday: Closed

Chat with Us

Send us a message via your favorite app. We respond quickly to questions about cool boxes, thermal transport, and logistical storage.

Customer Service & Support

We are here for you. Choose your preferred way to get in touch with our support team.

📞

Phone Support

Call us directly for urgent questions about your cooling solution.

Available: Mon-Fri 8:00-18:00

Average wait time: < 2 min

+316 41906854 →
✉️

Email Support

Send a detailed message for non-urgent questions or documentation.

Response within: 4 hours

24/7 ticket system

info@mycoolbox.com →
💬

Live Chat & FAQ

Chat directly with an agent or quickly find an answer in our knowledge base.

Chat available: Now online

Frequently asked questions about thermal transport

Service & Showroom Address

Grinwis Plaat Stuitjessteeg 4y

For picking up parts or personal advice about your cool box or container.

Need an appointment? Please call or email us in advance.

Specialized Support

  • Technical support for medical cooling (vaccines)
  • Advice for transport of baby food
  • Solutions for logistics storage and events

Our experts are happy to think along with you.

Request a Quote

Do you have questions about our innovative cool boxes or thermal containers? Our specialists are ready to assist you.

Or contact us directly:

+316 41906854 info@mycoolbox.com
Grinwis Plaat Stuitjessteeg 4y
🌍 EN
NL EN