Privacy Policy

1. Data Controller

The controller for the processing of your personal data is:

2. What data do we collect?

We may process the following categories of personal data:

• Contact and identification details: such as name, email address, phone number, and company name.
• Transaction data: data related to the purchase or rental of our cool boxes and thermal containers.
• Technical data: such as IP address, browser type, and page views on our website.
• Communication data: correspondence via email or phone.

3. Purposes of Processing

We process your data for the following purposes:

• Handling your request, order, or rental agreement.
• Delivering our innovative cooling solutions for transport and storage.
• Maintaining contact and sending important information.
• Improving our website and services.
• Complying with our legal obligations.

4. Retention Period

We do not retain your personal data longer than strictly necessary to achieve the purposes for which it is collected, or longer than legally required.

5. Your Rights

You have the right to access, correct, or delete your personal data. Additionally, you have the right to withdraw any consent you may have given for data processing or to object to the processing of your personal data. You can send a request for access, correction, deletion, data portability of your personal data, or a request to withdraw your consent or object to the processing of your personal data to info@mycoolbox.com.

To ensure that the request for access is made by you, we ask you to include a copy of your identification document with the request. We will respond to your request as soon as possible, but in any case within four weeks.

6. Security

We take the protection of your data seriously and take appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification.

7. Changes

KoelBoxen reserves the right to modify this privacy policy. The most recent version is always available on our website.

8. Contact

For questions about our privacy policy, you can contact us using the details under point 1, or visit our contact page.

This policy was last updated on January 1, 2024.